Amazon Cloud Outage Affects Major Customers

A major outage in Amazon’s cloud computing network has severely disrupted services at a wide range of US companies for beginning on Wednesday 7th. Amazon and some other services including Prime Video and Alexa have been hit by computer problems. 

Thousands of users in the United States have been reporting problems on the outage tracking website Downdetector. There are reports in the US that customers of McDonald's, Netflix, Disney, and several other AWS clients, are having problems.

This is just the latest indication ot how concentrated the business of keeping the internet running has become.

Amazon said the outage was most likely due to problems related to Application Programming Interface (API) software, a set of protocols for building and integrating application software, Reuters reported. “We are experiencing API and console issues in the US-East-1 Region,” AWS said in a report on its service health dashboard, adding that it had identified the cause.

The company added that not all regions of the world had experienced problems and reports suggest that the biggest disruption for customers is being seen on the US east coast. 

By late late afternoon the outage appeared to be partially resolved, with the company saying that it was “working towards full recovery”. “With the network device issues resolved, we are now working towards recovery of any impaired services,” the company said on the dashboard.  Amazon subsequently said that it had identified the cause and has "seen some signs of recovery", but gave no timescale for a solution. 

Downdetector showed more than 24,000 incidents of people reporting problems with Amazon. It tracks outages by collating status reports from a number of sources, including user-submitted errors on its platform. 

The Amazon Web Services (AWS) cloud computing arm, which provides services to governments, companies and universities, is also affected. On the Amazon shopping website, many users reported just a slow loading of pages rather than an inability to use the service. 

Services including Amazon's Ring security cameras, mobile banking app Chime and robot vacuum cleaner maker iRobot were also facing issues according to their social media pages and Twitter.  "A major Amazon Web Services (AWS) outage is currently impacting our iRobot Home App," iRobot wrote on its website. Ring also said it was working to solve the issues. 

It is the third outage for Amazon this year. In June users experienced a brief outage on Amazon platforms, including Alexa and Prime Video. 

That incident also hit several other companies, including Shopify, PayPal and the news group CNN. In July the e-commerce giant experienced disruption of its online stores service, which lasted for nearly two hours and affected almost 40,000 users. 

The outage problems at AWS, the biggest cloud computing company in the world, could become even more serious because of the large number of corporate customers, as well as critical government organisations in defence and intelligence.

AWS:     Reuters:     The Verge:    9to5Mac:    BBC:     Independent:    Metro:

You Might Also Read: 

British Spies Trust Amazon With Their Secrets:

 

« Twitter Takes-Down Thousands Of Propaganda Accounts
How Good Is Your Resilience Testing? »

CyberSecurity Jobsite
Perimeter 81

Directory of Suppliers

Clayden Law

Clayden Law

Clayden Law advise global businesses that buy and sell technology products and services. We are experts in information technology, data privacy and cybersecurity law.

ZenGRC

ZenGRC

ZenGRC - the first, easy-to-use, enterprise-grade information security solution for compliance and risk management - offers businesses efficient control tracking, testing, and enforcement.

NordLayer

NordLayer

NordLayer is an adaptive network access security solution for modern businesses — from the world’s most trusted cybersecurity brand, Nord Security. 

The PC Support Group

The PC Support Group

A partnership with The PC Support Group delivers improved productivity, reduced costs and protects your business through exceptional IT, telecoms and cybersecurity services.

Jooble

Jooble

Jooble is a job search aggregator operating in 71 countries worldwide. We simplify the job search process by displaying active job ads from major job boards and career sites across the internet.

VMworld

VMworld

VMworld is a global conference for virtualization and cloud computing, including associated security issues.

Holm Security

Holm Security

Holm Security are taking vulnerability assessment into the next generation as a cloud service.

Shadowserver Foundation

Shadowserver Foundation

Shadowserver Foundation aims to improve internet security by raising awareness of compromised servers, malicious attackers and the spread of malware.

Global Forum on Cyber Expertise (GFCE)

Global Forum on Cyber Expertise (GFCE)

GFCE is a global platform for countries, international organizations and private companies to exchange best practices and expertise on cyber capacity building.

Air Informatics

Air Informatics

Air Informatics LLC provides security, information management, analytics and informatics for IT and wirelessly enabled airplanes and operations.

Sera-Brynn

Sera-Brynn

Sera-Brynn is one of the highest-ranked, pure-play cybersecurity compliance and advisory firms in the world.

Acuant

Acuant

Acuant is a leading global provider of identity verification, regulatory compliance (AML/KYC) and digital identity solutions.

Sweepatic

Sweepatic

The Sweepatic reconnaissance platform discovers and analyses all internet facing assets and their exposure to risk.

eSec Forte Technologies

eSec Forte Technologies

eSec Forte Technologies is a CMMI Level-3 ISO 9001-2008, 27001-2013 certified global consulting and implementation company focused on Information Security and Cyber Security.

Trava Security

Trava Security

Trava simplifies cyber risk management for business owners and IT professionals. Automated assessments, mitigation advising, and data-driven cyber insurance.

General Informatics

General Informatics

General Informatics is a team of technology enthusiasts with one mission: to make our clients even more successful through the best use of technology.

Electrosoft Services

Electrosoft Services

Electrosoft provide mature, innovative technology-based services and solutions to power critical IT programs and keep our nation safe from cybersecurity attacks.

Secure Diversity

Secure Diversity

Secure Diversity is an innovative non-profit organization with leaders that think out of the box to create strategies & solutions to increase diversity in the cybersecurity industry.

VinCSS

VinCSS

VinCSS Internet Security Services JSC is a leading organization working in the field of researching, developing, producing products as well as providing cyber security services.

Althammer & Kill

Althammer & Kill

Althammer & Kill offers pragmatic solution concepts for data protection and digitization. We advise in the field of data protection, information security and compliance.

DigitalPlatforms

DigitalPlatforms

DigitalPlatforms SpA is an Italian group with the mission of providing end-to-end solutions and Internet of Things and Cyber technologies to companies that manage critical infrastructures.