BA Faces £183m Data Breach Fine

British Airways is facing a record fine of £183m for last year's breach of its security systems. The airline, owned by IAG, says it is "surprised and disappointed" by the penalty from the UK Information Commissioner's Office (ICO).

At the time, BA said hackers had carried out a "sophisticated, malicious criminal attack" on its website. The ICO said it was the biggest penalty it had handed out and the first to be made public under new rules. The ICO said the incident took place after users of British Airways' website were diverted to a fraudulent site. Through this false site, details of about 500,000 customers were harvested by the attackers, the ICO said.

Information Commissioner Elizabeth Denham said: "People's personal data is just that - personal. When an organisation fails to protect it from loss, damage or theft, it is more than an inconvenience.

"That's why the law is clear - when you are entrusted with personal data, you must look after it. Those that don't will face scrutiny from my office to check they have taken appropriate steps to protect fundamental privacy rights."

The incident was first disclosed on 6 September 2018 and BA had initially said approximately 380,000 transactions were affected, but the stolen data did not include travel or passport details.

What Information was Stolen?
The ICO said the incident was believed to have begun in June 2018. The watchdog said a variety of information was "compromised" by poor security arrangements at the company, including log in, payment card, and travel booking details as well name and address information. BA initially said information involved included names, email addresses, credit card information such as credit card numbers, expiry dates and the three-digit CVV code found on the back of credit cards.

The watchdog said BA had co-operated with its investigation and made improvements to its security arrangements.
What are the New Rules?

The General Data Protection Regulation (GDPR) came into force last year and was the biggest shake-up to data privacy in 20 years.

The penalty imposed on BA is the first one to be made public since those rules were introduced, which make it mandatory to report data security breaches to the information commissioner. It also increased the maximum penalty to 4% of turnover. The BA penalty amounts to 1.5% of its worldwide turnover in 2017, less than the possible maximum. Until now, the largest fine was on Facebook for half a million pounds for its role in the Cambridge Analytica data scandal. That was the maximum allowed under the old data protection rules that applied before GDPR.

What Happens Next?
BA has 28 days to appeal. Willie Walsh, chief executive of IAG, said British Airways would be making representations to the ICO."We intend to take all appropriate steps to defend the airline's position vigorously, including making any necessary appeals," he said.

Alex Cruz, British Airways' chairman and chief executive, said the airline was "surprised and disappointed" in the ICO's initial finding.

"British Airways responded quickly to a criminal act to steal customers' data. We have found no evidence of fraud/fraudulent activity on accounts linked to the theft....We apologise to our customers for any inconvenience this event caused."

BBC:        ICO

You Might Also Read:

The BA Hack And How Not To Respond To A Cyber Attack:

How Companies Can Minimise Cyber Attack Damage:

 

 

« Wanted: Clarity About Cyber Insurance Cover
2019: Cybersecurity Is In Crisis »

Quartz Conference
CyberSecurity Jobsite
Perimeter 81

Directory of Suppliers

Jooble

Jooble

Jooble is a job search aggregator operating in 71 countries worldwide. We simplify the job search process by displaying active job ads from major job boards and career sites across the internet.

LockLizard

LockLizard

Locklizard provides PDF DRM software that protects PDF documents from unauthorized access and misuse. Share and sell documents securely - prevent document leakage, sharing and piracy.

NordLayer

NordLayer

NordLayer is an adaptive network access security solution for modern businesses — from the world’s most trusted cybersecurity brand, Nord Security. 

Clayden Law

Clayden Law

Clayden Law are experts in information technology, data privacy and cybersecurity law.

Perimeter 81 / How to Select the Right ZTNA Solution

Perimeter 81 / How to Select the Right ZTNA Solution

Gartner insights into How to Select the Right ZTNA offering. Download this FREE report for a limited time only.

Bob's Business

Bob's Business

Bob's Business adopts a fresh approach to information security awareness and compliance training, delivering key information through the use of short animated movies.

Tripwire

Tripwire

Tripwire are a leading provider of risk-based security, compliance and vulnerability management solutions.

Okta

Okta

Okta is an enterprise-grade identity management service, built from the ground up in the cloud to address the challenges of a cloud-mobile-interconnected world.

CGI Group

CGI Group

CGI is a leading IT and business process services provider. Services include IT consulting, Systems Integration, Application Development, Infrastructure, Business Processes, Digital IP.

Shadowserver Foundation

Shadowserver Foundation

Shadowserver Foundation aims to improve internet security by raising awareness of compromised servers, malicious attackers and the spread of malware.

CSIRT-IE

CSIRT-IE

CSIRT-IE is the body within the NCSC that provides assistance to constituents in responding to cyber security incidents at a national level for Ireland.

Destel

Destel

Destel is a system integrator and provider of IT services focused on Advanced Network & Security Solutions.

KOVRR

KOVRR

Kovrr enables (re)insurers to transparently predict and price cyber risk.

Cybersecurity Defense Initiative (CDI) - University of Arkansas

Cybersecurity Defense Initiative (CDI) - University of Arkansas

The Cybersecurity Defense Initiative is a national cybersecurity training program, developed for technical personnel and managers who monitor and protect our nation's critical cyber infrastructures.

RCMP National Cybercrime Coordination Unit (NC3)

RCMP National Cybercrime Coordination Unit (NC3)

As set out in the Government of Canada's National Cyber Security Strategy, the RCMP has established the National Cybercrime Coordination Unit (NC3).

Secure Digital Solutions (SDS)

Secure Digital Solutions (SDS)

Secure Digital Solutions is a leading consulting firm in the business of information security providing cyber security program strategy, enterprise risk and compliance, and data privacy.

Falcongaze

Falcongaze

Falcongaze SecureTower is a comprehensive DLP solution for the protection of business against internal threats.

Traced

Traced

At Traced, our aim is to redefine mobile cyber security to provide the best possible protection to everyone against breaches of privacy and security.

TransUnion

TransUnion

TransUnion is a global information and insights company that makes it possible for businesses and consumers to transact with confidence.

HALOCK Security Labs

HALOCK Security Labs

HALOCK is an information security consultancy providing both strategic and technical security offerings.

NAK Consulting Services

NAK Consulting Services

NAK is helping organisations to create Secure, Agile IT Environments. Our goal is to be the trusted advisor and managed service partner for our clients.