BMW Financial Services Suffers Supply Chain Breach 

Reports are only now only now emerging that BMW Financial Services in the US has been involved in a  data breach of 1,952 individuals across the US affecting the third-party Texas fintech firm AIS. The incident originated not from BMW Financial Services’ own systems, but from AIS InfoSource LP, a third-party vendor providing monitoring and processing services for BMW Financial Services and its affiliates.

AIS provides its monitoring and processing services and legal monitoring services to BMW Financial Services and its account holders during the breach. 

Unauthorised access into AIS's systems on February 16 allowed threat actors to extractr names and other redacted information from a number of BMW Financial Services customers. AIS says that it had noticed suspicious activity within its network and started an investigation with the help of forensic specialists. In the course of that investigation, AIS learned that criminals had  gained access to its systems and stolen data. 

Hackers may have been inside AIS’s systems for at least two days, as the breach occurred on February 16th, 2025, and was first discovered on February 18th, 2025.

The fintech services firm explicitly said that this breach didn’t impact BMW Financial Services’ systems and databases and AIS is providing affected individuals with 12 months of Equifax credit monitoring and identity theft prevention services.

Given the sensitive nature of the information involved, those affected are advised to be vigilant for signs of identity theft or fraud. Potential visctims are recommended to:

  • Review account statements and credit reports regularly for suspicious activity
  • Take advantage of the free credit monitoring and identity restoration services offered
  • Consider placing a fraud alert or credit freeze with the major credit bureaus
  • Promptly report any suspected identity theft to financial institutions and law enforcement

Also in February this year, the personal information of 800,000 Volkswagen electric vehicle owners, including location data and contact details, was found to have been left exposed for months.

AIS and BMW Financial Services have provided a dedicated US call center at 855-361-0323 for questions and further assistance.

Strauss Borelli  |  teiss  |   CyberNews  |   SCWorld  |    Claim Depot  |   

Image: @BMW

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