Facebook's Internal Content Rules Revealed

A secretly leaked Facebook document has revealed how users are allowed to call for the death of public figures and can praise mass murders, based on company's own vague definitions of what constitutes a crime. This 300-page Facebook document explains what sentences and phrases are ethically unacceptable to publish on Facebook’s 2.8 billion monthly users’ site.

The guidelines seen by the Guardian show how the company controls its mainly outsourced moderators’ work down to the smallest detail, defining its rules so precisely that contractors are told which emojis constitute “praise” and which count as “condemnation”.

A particular area of contention surrounds what are defined as dangerous individuals and organisations. In the leaked documents dating from December 2020, moderators for Facebook and Instagram are instructed how to define “support” for terrorist groups and other “dangerous individuals”, whether to distinguish between “explaining” and “justifying” the actions of terrorists, and even in what contexts it is acceptable to call for the use of “gas chambers”.

While Facebook’s community guidelines which have in a short report been publicly available since 2018 but these newly leaked 300 page documents are different. 

These much more detailed guidelines explain what the published rules mean in practice. Facebook has long argued that to publish the full documents would be counterproductive since it would let malicious users avoid a ban for deliberately borderline behaviour.

According to the internal guidelines, Facebook bans users from “expressing a belief in the stated goals, methods, etc of an organisation or individual.” According to the company they do protect the public figures in some ways. Any posts which seems to have an extremely severe attack is removed while posts containing threats in which the directed person is tagged is also removed. However, for the private citizens this security goes a lot deeper and further and they are protected in several other ways with greater measures. 

Facebook, which also owns Instagram, has changed its policies in response to the criticism, introducing new rules to cover abuse sent through direct messages and committing to cooperate with law enforcement over hate speech.

These new guidelines say public figures can be targeted in ways that the company bans for those classed as private individuals, although they cannot be tagged in the content and its policy protects them from direct threats of severe physical harmIt comes as social networks face renewed criticism over abuse on their platforms from people in the public eye, including  the Duke and Duchess of Sussex and black sports stars like soccer player Marcus Rashford. 

In response to the Guardian, a Facebook spokesperson said: “We think it’s important to allow critical discussion of politicians and other people in the public eye. But that doesn’t mean we allow people to abuse or harass them on our apps.

“We remove hate speech and threats of serious harm no matter who the target is, and we’re exploring more ways to protect public figures from harassment.... We regularly consult with safety experts, human rights defenders, journalists and activists to get feedback on our policies and make sure they’re in the right place.”

Facebook:    Guardian:      ITV:      Daly Mail:     MacObserver:    Digital Information World:     Image: Unsplash

You Might Also Read: 

Facebook To Pay $650m For Facial Recognition Lawsuit:

 

« Avoiding Arrest: Cyber Criminals Share Dark Web Secrets
Investigating Fake News With Google, YouTube & Facebook »

CyberSecurity Jobsite
Perimeter 81

Directory of Suppliers

Jooble

Jooble

Jooble is a job search aggregator operating in 71 countries worldwide. We simplify the job search process by displaying active job ads from major job boards and career sites across the internet.

XYPRO Technology

XYPRO Technology

XYPRO is the market leader in HPE Non-Stop Security, Risk Management and Compliance.

CSI Consulting Services

CSI Consulting Services

Get Advice From The Experts: * Training * Penetration Testing * Data Governance * GDPR Compliance. Connecting you to the best in the business.

BackupVault

BackupVault

BackupVault is a leading provider of completely automatic, fully encrypted online, cloud backup.

LockLizard

LockLizard

Locklizard provides PDF DRM software that protects PDF documents from unauthorized access and misuse. Share and sell documents securely - prevent document leakage, sharing and piracy.

Okta

Okta

Okta is an enterprise-grade identity management service, built from the ground up in the cloud to address the challenges of a cloud-mobile-interconnected world.

Commissum

Commissum

Commissum specialise in information assurance and security testing services.

BSA - The Software Alliance

BSA - The Software Alliance

BSA is the leading advocate for the global software industry before governments and in the international marketplace.

Authorize.Net

Authorize.Net

Authorize.Net is a Payment Gateway which provides the complex infrastructure and security necessary to ensure fast, reliable and secure transactions.

GuidePoint Security

GuidePoint Security

GuidePoint Security provide information security solutions that enable commercial and federal organizations to more successfully achieve their security and business goals.

PAS Global

PAS Global

PAS provides process safety, cybersecurity, and asset reliability solutions for the energy, process, and power industries worldwide.

Oneconsult

Oneconsult

Oneconsult provides cyber security services focusing on penetration tests / ethical hacking, ISO 27001 security audits and incident response & IT forensics.

Xperien

Xperien

Xperien is a leading South African Information Technology Asset Disposition (ITAD) company.

TROOPERS

TROOPERS

TROOPERS InfoSec event consists of two days of high-end training, followed by a two-day, three-track conference, culminating in Roundtables on the final day.

CyberASAP

CyberASAP

CyberASAP provides expertise, knowledge and support to convert academic ideas into commercial products in the cyber security space.

DigiSec360

DigiSec360

DigiSec360 is a technology firm focused on the human element of cybersecurity.

NetApp Excellerator

NetApp Excellerator

NetApp Excellerator is NetApp’s global start-up program that aims to fuel innovation by partnering with deep-tech start-ups.

Audea

Audea

Audea is a consultancy firm specialising in cybersecurity, risk and compliance. We provide professional services addressing all areas of Cybersecurity and GRC.

Charles IT

Charles IT

Charles IT is your friendly, no-nonsense IT team focused on helping companies make their technology work for them. We focus on building relationships that deliver results.

Atlant Security

Atlant Security

Atlant Security is a cyber and IT security company offering consulting and implementation services.

AnyTech365

AnyTech365

AnyTech365 is a leading European IT Security and Support company helping end users and small businesses have a worry-free experience with all things tech.