US Healthcare Provider Fails To Protect Customer Data
The radiology information systems provider Specialty Networks located in Tenesse has only now disclosed that the data security incident it suffered in December 2023 compromised the sensitive personal information of more than 400,000 US individuals.
“The investigation revealed that on or around December 11, 2023, an unauthorised actor acquired certain data stored within Specialty Networks’ systems... " it said in a statement.
The healthcare service provider launched an investigation at the time, with assistance from external cyber security experts, to determine the nature and scope of the incident, took steps to secure the affected systems and notified relevant law enforcement including the FBI. “Specialty Networks then undertook a comprehensive review of the potentially impacted data and, on May 31, 2024, determined that certain personal and/or protected health information may have been involved,” said Specialty Networks.
While the statement didn’t state the number of affected people, a filing with the US Department of Health and Human Services Office for Civil Rights said that at least 411,037 individuals were impacted by the incident.
The compromised data included names, dates of birth, driver’s licence numbers, Social Security numbers, medical record numbers, treatment and condition information, diagnoses, medications, and health insurance information. Specialty Network has advised all affected individuals to regularly monitor their credit reports, account and benefit statements and report any suspicious activity to law enforcement authorities, including the police and state attorney general.
It has also offered provide a free identity protection and credit monitoring services through IDX to all affected individuals. “Specialty Networks takes the security and privacy of personal information in its possession very seriously and has taken additional steps to prevent a similar event from occurring in the future,” the company said.
This offer, which has been made 9 months after the original beach was detected and 6 moths after ther investigation determined the full extent of the breach, may come as little comfort to customers who have been exposed to the risk of identity theft and other crimes in the intervening period.
Specialty Networks | Specialty Networks | TEISS | DHHS | PR Newswire |
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