Nuance Communications

From revolutionizing the doctor-patient relationship to reinventing the way brands connect with their customers, Nuance technology helps organizations all over the world push the boundaries of what’s possible.

Improve customer experiences, reduce costs, and fight fraud.

Consumers expect fast, easy, and secure experiences. When it comes time to verify their identities, most methods are slow, unreliable, and vulnerable. Meanwhile, fraud teams need to stay ahead of fraudsters but are hampered by outdated technology.

With seamless, secure biometric authentication and intelligent fraud prevention through Nuance Gatekeeper, you can improve customer and agent experiences, reduce operational costs, prevent fraud, and protect your brand.

Nuance Authentication and Fraud prevention solutions are part of the Microsoft Digital Contact Center Platform, an open, extensible, and collaborative platform for seamless, omnichannel customer engagement.