Customer Compensation Claim Follows The EasyJet Hack

EasyJet announced on the 19th May, 2020 that sensitive personal data of 9 million travellers had been exposed in a data breach.  Despite notifying the UK’s Information Commissioner’s Office of the breach in January 2020, EasyJet waited four months to notify its customers. It said email addresses and travel details had been stolen and that 2,208 customers had also had their credit and debit card details "accessed".

International law firm PGMBM have issued a class action claim in the High Court of London on behalf of EasyJet customers impacted by the data breach, with a potential liability of £18billion, or £2,000 per customer who was impacted. Under Article 82 of the EU General Data Protection Regulation (GDPR), customers have a right to compensation for inconvenience, distress, annoyance and loss of control of their personal data.

PGMBM have issued the claim on behalf of impacted customers, having been contacted by numerous affected people when the data breach was made public.

The law firm have instructed a litigation team comprising some of the most renowned specialst commercial lawyers in the UK.
A spokesman for PGMBM said: “This is a monumental data breach and a terrible failure of responsibility that has a serious impact on EasyJet’s customers....This is personal information that we trust companies with, and customers rightly expect that every effort is made to protect their privacy."

Affected EasyJet customers from around the world can join the claim on a 'no-win, no-fee basis' via a landing page set up by for them by the prosecuting law firm at www.theeasyjetclaim.com. They may be entitled to £2,000 or more each in compensation.

British Airways announced that the personal details of more than half a million of its customers had been stolen by hackers in September 2018. Initially it said that only 380,000 transactions were affected and that the data did not include travel or passport details.

The ICO later issued a record £183m fine over the breach. Compensation pay-outs to customers could see that reach £3bn. Under GDPR (General Data Protection Regulation), if EasyJet is found to have mishandled customer data, it could face fines of up to 4% of its annual worldwide turnover.

PGMGM EasyJet Claim:    Essex Gazette:     Guardian:       BBC:      

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